Billing & Payments

  When is my payment due?
You will receive an invoice when payment is due.
  How will I be charged if I upgrade or downgrade?
There is a $10 fee for upgrading, or downgrading, a package. The only difference is in the price between your old package and the new, which will be reflected in your invoice. You may upgrade or downgrade at anytime, you do not have to do it on a certain date however you must maintain an upgraded or downgraded package for a minimum of one month.
  How do I cancel my account?
Simply send an email to support@getahostnow.com with your account username, password, domain name, and reason for cancelation, and we will gladly cancel your account before the next billing cycle begins.
  I have billing questions regarding my account, who should I contact?
You should contact support@getahostnow.com. All questions are answered within 24 hours.
  How can I pay?
We currently only accept payment via PayPal. PayPal will allow you to use most credit cards even if you don't have a PayPal account. Please visit http://www.paypal.com for more information.
  Can I view my invoices online?
We are currently working on an online billing system.