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Secure Server (SSL) Questions

  Do you offer SSL (secure server access)?
Yes, we offer 128 SSL Server through a shared certificate.
  What is SSL?
SSL stands for Secure Socket Layer. It is an emerging standard developed by Netscape Communications to transfer information securely across the Internet. SSL will enable your customer's browser to connect to your web site and transparently negotiate a secure communication channel. Once this connection has been made, information, like credit card numbers, can be exchanged securely. Please note that SSL does not include software to process credit card transactions. Although you can securely receive credit card information through SSL, actual processing of the credit card will require a "Merchant Account" from an accredited financial institution.
  Can I access my secure pages as https://www.yourdomain.com/?
Yes, in order to do this though, you will need to upload them to the "httpsdocs" folder rather than the "public_html" folder. Once your files are uploaded to the "httpsdocs" folder you can view them using https://www.yourdomain.com. .
  I can't get SSL to work with my frame pages. Why?
A frame of a frames page cannot be served securely. For a framed page to be served securely the entire frames page and all pages within the frame must be accessed securely.
  Why do I get the message 'some items are insecure'?
For a server to serve a page securely all items, including graphics, must be accessed using the https:// protocol. If you are receiving a message stating some items are insecure then you have at least one item that will be served unsecurely. In most cases this is an image that you probably forgot to upload to the "httpsdocs" folder and reference in your html code as https:// rather than http://.
  Can I set up my own SSL Domain Certificate?
Yes, you can set up your own SSL Domain Certificate, but only if you have your own IP address for your account. You can purchase your own IP address for $10.00 per month per IP address. Please contact us if you require your own certificate and we can help you. Just email us at support@getahostnow.com for more information.

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